If you need help with an animal within the city limits, you need to call 311 or 251-208-5311 or make an online report using www.cityofmobile.org/311. This is the system that the city uses to track problems and dispatch animal control officers to investigate. This way, the City has information stored and tracked when they are having an issue in an area, so they know what the history and problems are at a location when they respond. When you call you will get an incident number. Make sure you leave your name, phone number and email so the city can follow up if they have questions. Make sure you leave a detailed description of the situation. Using the online system, you can add photos to help them identify the animals causing issues.
Please be aware that the City, like every other rescue and shelter in our area, is packed already so please be patient.
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